Privacy Policy

This Privacy Policy outlines how DeJalwa collects, uses, protects, and discloses information from users of www.dejalwa.com (the “Site”). It applies to all DeJalwa products, services, and digital interactions.

Personal Information

We may collect personal information in several ways, including when users:

Visit or browse the Site
Register an account
Place an order
Fill out a form or engage with features, promotions, or surveys

This may include your name, email address, phone number, and shipping address.

We only collect personal data when voluntarily provided. You may choose not to share certain information, but this may limit your access to some features or services.

Non-Personal Information

We may collect non-personal data such as:

Browser type and version
Device type and operating system
Internet service provider
Technical data related to how you interact with our Site

This helps us improve performance and user experience.

Cookies

We use cookies to:

Enhance your shopping experience
Track site usage and preferences
Enable cart and checkout functionality

You can disable cookies in your browser settings, but some features may not function properly.

How We Use Your Information

We use your data to:

Process and deliver your orders
Provide customer support
Improve our website and services
Send order updates and promotional emails (only if you opt in)
Respond to your inquiries or feedback

We do not sell or rent your personal information.

Packaging & Discretion

Your privacy extends to how we pack and deliver your order:

We do not include flyers, promotional inserts, or product descriptions inside the parcel.
All orders are packed in opaque black or gray packaging—thick, non-see-through, and unbranded.
There are no visible references to lingerie or DeJalwa on the outer packaging.

Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. Our systems comply with PCI vulnerability standards to ensure a safe shopping environment.

Children’s Privacy

We do not knowingly collect data from users under the age of 13. Our Site is not intended for children, and we encourage parents to supervise online activity.

Policy Updates

We may update this Privacy Policy at any time. Changes will be posted on this page and reflected by the “Last Updated” date. Continued use of the Site after updates implies acceptance.